Refund policy

Every piece from Lila Mack Jewelry is handcrafted in small batches using genuine stones and sterling silver, making each piece unique and one of a kind.

Due to the nature of these pieces, they are final sale. Returns, refunds, cancellations, and exchanges are not accepted.

Please view items and their descriptions carefully and feel free to message me with any questions before purchasing — I’m always happy to help make sure you’re confident in your order!

If your order arrives damaged or there is an issue caused during shipping, please contact within 48 hours of delivery so we can sort it out.

Thank you for supporting Lila Mack Jewelry 🤍